Global logistics service provider
Freight forwarders
Handle every file without drowning in documents and updates.
Eranova gives freight forwarders one place for every file. Its agents capture the documents and status updates every shipment generates, match each to the right file, and keep your TMS current automatically.
20M+ shipment events handled annually
Across a network of 50+ logistics service providers
Forwarding operations
Win more shipments, coordinate more files, settle sooner.
- Win more shipments
Quote international moves across ocean, air, and ground faster, so you respond before the competition and win more business.
- Cover more shipments per operator
The manual reading, filing, and keying that capped your team is automated, so each operator coordinates more files without hiring at the same rate.
- Stop chasing documents and updates
HBLs, MBLs, commercial invoices, and arrival notices are captured and matched to the right file automatically, so nothing gets chased.
- Bill accurately and settle sooner
Multi-charge invoices are audited and reconciled, so cash comes in sooner.
The numbers forwarders care about.
78%
reduction in quote turnaround time
92%
of offline shipment data captured automatically
4x
faster load closeout to cash processing
< 10 wks
average Eranova deployment timeline
Quote to settlement
Automate every step from quote to settlement.
One connected system from the first quote to final settlement, with your forwarding TMS as the source of truth at every step.
Quote and booking
Inbound quote requests are captured and turned into multimodal rates and quotes, then confirmed bookings, without a coordinator rekeying details across systems.
- Quote request intake
- Multimodal rate & quote generation
- Booking confirmation
Continuous monitoring
Catch every exception and every missed commitment.
Eranova watches your shipments and your carriers continuously, so service failures and broken commitments surface early, before a customer calls or a claim lands.
Works with your stack
Works on top of your TMS, not instead of it.
Eranova is the system of action on top of your system of record. Your forwarding TMS stays the single source of truth, and Eranova plugs into the tools your operation already runs, from your TMS to email, documents, and accounting.
White-glove delivery
A team that gets your forwarding operation live.
Eranova is not software you wire up alone. A dedicated delivery team integrates it into your forwarding TMS and stack and tunes it to how your operation actually runs, with minimal engineering lift on your side. You get enterprise depth and fast time to value.
Success stories
Forwarders running on Eranova.
Global logistics service provider
Accepted quotes booked straight into the TMS
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Major freight brokerage
Shipper quotes priced and routed in seconds
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Global freight forwarder
A unified shipment source of truth from offline comms
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Global logistics service provider
Shipment documents captured at facility scan
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Global 3PL
POD capture and TMS closeout, automated
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Global freight forwarder
Catching shipment exceptions before they hit service
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Major national brokerage
Brokerage-wide inbox triage on autopilot
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Customs brokerage
6,000+ commercial invoices processed every month
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Global trade service provider
Trade documents routed to the right bill of lading
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Customs brokerage
Touchless export filing prep from a shared inbox
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Customs brokerage
7501 entry prep, matched and pre-filled
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Major national carrier
Load closeout that saves 200+ hours a week
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National bulk carrier
Bulk carrier automates 70%+ of remittance and payment posting
Read the storyFAQ
Questions freight forwarders ask.
How can AI help freight forwarders automate shipment files?
AI can capture emails and documents, match them to the correct master or house bill, update milestones and costs, and keep core forwarding and operations systems current.
Can AI agents for freight forwarders process HBLs, MBLs, and arrival notices?
Yes. Eranova captures and classifies shipment documents, matches them to the correct master or house bill, and groups the file by shipment for downstream work.
How does AI improve shipment visibility for freight forwarders?
Eranova captures offline updates from inboxes, documents, and other channels and unifies them with TMS data in a shipment knowledge graph.
Can AI detect service failures before customers call?
Yes. An agent can monitor active shipments against lane history, vendor performance, weather, traffic, and other signals, then alert operators when a shipment is at risk.
Does freight forwarding automation replace a forwarder’s core systems?
No. Eranova works on top of the forwarding, ERP, accounting, email, and other systems the operation already uses. Those core systems remain the source of truth.
