Global logistics service provider
Freight forwarders
Handle every file without drowning in documents and updates.
Eranova gives freight forwarders one place for every file. Its agents capture the documents and status updates every shipment generates, match each to the right file, and keep your TMS current automatically.
20M+ shipment events handled annually
Across a network of 50+ logistics service providers
Forwarding operations
Win more shipments, coordinate more files, settle sooner.
- Win more shipments
Quote international moves across ocean, air, and ground faster, so you respond before the competition and win more business.
- Cover more shipments per operator
The manual reading, filing, and keying that capped your team is automated, so each operator coordinates more files without hiring at the same rate.
- Stop chasing documents and updates
HBLs, MBLs, commercial invoices, and arrival notices are captured and matched to the right file automatically, so nothing gets chased.
- Bill accurately and settle sooner
Multi-charge invoices are audited and reconciled, so cash comes in sooner.
The numbers forwarders care about.
78%
reduction in quote turnaround time
92%
of offline shipment data captured automatically
4x
faster load closeout to cash processing
< 10 wks
average Eranova deployment timeline
Quote to settlement
Automate every step from quote to settlement.
One connected system from the first quote to final settlement, with your forwarding TMS as the source of truth at every step.
Quote and booking
Inbound quote requests are captured and turned into multimodal rates and quotes, then confirmed bookings, without a coordinator rekeying details across systems.
- Quote request intake
- Multimodal rate & quote generation
- Booking confirmation
Continuous monitoring
Catch every exception and every missed commitment.
Eranova watches your shipments and your carriers continuously, so service failures and broken commitments surface early, before a customer calls or a claim lands.
Works with your stack
Works on top of your TMS, not instead of it.
Eranova is the system of action on top of your system of record. Your forwarding TMS stays the single source of truth, and Eranova plugs into the tools your operation already runs, from your TMS to email, documents, and accounting.
White-glove delivery
A team that gets your forwarding operation live.
Eranova is not software you wire up alone. A dedicated delivery team integrates it into your forwarding TMS and stack and tunes it to how your operation actually runs, with minimal engineering lift on your side. You get enterprise depth and fast time to value.
Success stories
Forwarders running on Eranova.
Global logistics service provider
Accepted quotes booked straight into the TMS
Read the story
Major freight brokerage
Shipper quotes priced and routed in seconds
Read the story
Global freight forwarder
A unified shipment source of truth from offline comms
Read the story
Global logistics service provider
Shipment documents captured at facility scan
Read the story
Global 3PL
POD capture and TMS closeout, automated
Read the story
Global freight forwarder
Catching shipment exceptions before they hit service
Read the story
Major national brokerage
Brokerage-wide inbox triage on autopilot
Read the story
Customs brokerage
6,000+ commercial invoices processed every month
Read the story
Global trade service provider
Trade documents routed to the right bill of lading
Read the story
Customs brokerage
Touchless export filing prep from a shared inbox
Read the story
Customs brokerage
7501 entry prep, matched and pre-filled
Read the story
Major national carrier
Load closeout that saves 200+ hours a week
Read the story
National bulk carrier
Touchless cash application for a bulk carrier
Read the storyFAQ
Questions freight forwarders ask.
Does Eranova replace my forwarding TMS?
No. Eranova is the system of action on top of your system of record. Your forwarding TMS stays the single source of truth, while Eranova captures the documents and communication around each file and acts in the TMS for you.
How does AI help a freight forwarder?
It captures the flood of documents and status updates every file generates and matches each to the right shipment, so your team coordinates files instead of chasing paper.
Does it handle HBLs, MBLs, and arrival notices?
Yes. Those documents are captured from the inbox and matched to the right file automatically, along with commercial invoices and packing lists.
Does Eranova handle customs?
No. Eranova captures and matches the documents and communications around customs and coordinates with your customs broker. It does not file customs entries or make classification decisions.
How long does deployment take?
Under 10 weeks on average. A dedicated delivery team integrates Eranova into your forwarding stack and tunes it to how your operation runs, with minimal engineering lift on your side.
