Accepted quotes booked straight into the TMS

[Before Eranova]

For a global logistics service provider, the gap between an accepted quote and a booked load is where time leaks. An accepted quote sits in an inbox until a rep keys the shipment into the TMS by hand, then walks it over to scheduling. That manual hop slows down every load and leaves the booking step dependent on who is at their desk.

[What the agents do]

1. 01

   A shipper accepts a quote, and the acceptance is captured the moment it lands.

2. 02

   A specialized agent books the shipment in the TMS, with the TMS remaining the system of record.

3. 03

   The agent pushes the booked shipment straight to initial scheduling.

4. 04

   Every booked shipment is captured in the Shipment Knowledge Graph for downstream processing.

[Results]