The Agent Control Tower for logistics operations.
One platform that captures the communication your TMS misses, unifies it into a shipment knowledge graph, and runs specialized agents that act across order-to-cash and payables, natively on top of the TMS you already run.
20M+ shipment events handled annually
Across a network of 50+ logistics service providers
Capture. Unify. Act. Monitor.
Eranova captures every signal a shipment generates, structures it into one knowledge graph, and runs specialized agents that act on it and sync your TMS, all under human-in-the-loop control. The graph is the foundation. The agents sit on top.
- 01
Capture
Inbox Triage
Connect to inboxes, portals, and calls; classify every signal and match it to the right shipment.
- 02
Unify
Shipment Knowledge Graph
Structure everything captured into one queryable operational memory of every load.
- 03
Act
Specialized Agents
Agents act on the graph and sync your TMS instantly, with no human keying.
- 04
Monitor
Exception Monitoring
Watch every active shipment and escalate service-failure exceptions early.
Capture everything your TMS can't see.
Eranova connects directly to your shared inboxes and communication channels and triages every signal: carrier and customer emails, documents, portal updates, and call transcripts. It classifies each one and matches it to the right shipment, so nothing is stranded in an inbox or lost on a call.
- Connects to shared inboxes, communication channels, portals, and call transcripts
- Classifies every message and document by type and intent
- Matches each signal to the right shipment automatically
- Takes the first action the moment a signal lands
One shipment knowledge graph, the complete memory of every load.
Everything captured is structured into a shared shipment knowledge graph: a single, queryable operational memory of every shipment. It is both the accuracy engine behind the agents and a compounding asset that no TMS or inbox can replicate.
- Dispute and claims defense
- Margin-leakage detection
- Carrier invoice and AP audit
- Customer-facing visibility
- Exception prediction
Agents that act, and keep your TMS in sync instantly.
The moment a signal is captured and matched, the right agent acts on it: it uploads the POD, updates the milestone, sends the booking confirmation, or audits the invoice, then syncs your TMS instantly. No human keying, no copy-paste, no lag.
- Specialized agents trained per task and triggered automatically
- Instant write-back to the TMS as your source of truth
- Actions run over the shared knowledge graph for accuracy
- Every action is logged and supervised
Every shipment watched. Every exception caught early.
Eranova monitors every active shipment and escalates service-failure exceptions before they cause impact, surfacing the load at risk while there is still time to act.
- Continuous watch on every active shipment
- Service-failure exceptions escalated before customer impact
- Risk surfaced with the context an operator needs to act
- Operational escalation, kept distinct from agent governance handoffs
A specialized agent for every job in the lifecycle.
Each agent is trained for a specific logistics task and triggered automatically. Every agent reads from and writes back to the shared shipment knowledge graph, so they operate as one coordinated platform, not isolated automations.
Quote Intake
Reads inbound quote requests from any channel and opens a structured quote with the lane, equipment, and dates already filled in.
[ Quote to Booking ]Rating & Routing
Pulls comparable past shipments and available carriers, then builds a final quote that protects your margin.
[ Quote to Booking ]Shipment Event Updates
Reads status updates from carriers and portals and keeps every load current in the TMS.
[ Shipment Tracking & Lifecycle ]Service Failure Monitoring
Watches every active shipment and escalates service-failure exceptions before they cause impact.
[ Shipment Tracking & Lifecycle ]POD Collection
Collects proof of delivery the moment it arrives, matches it to the right load, and files it to the TMS.
[ Document Match & Load Closeout ]Document Indexing & Reconciliation
Indexes BOLs and every recognized shipment document and reconciles them against the TMS.
[ Document Match & Load Closeout ]AP Invoice Audit
Audits carrier invoices against the rate con and accessorials and flags every discrepancy before you pay.
[ AR & AP Automation ]Cash Application
Matches incoming payments and remittances to open invoices and applies cash automatically.
[ AR & AP Automation ]Built to work with the systems you already run.
AI-native integrations across your TMS, inboxes, ERP, and the systems running your supply chain. Eranova keeps your TMS as the unified source of truth: it is the system of action on top of your system of record.
Platform plus a team that gets you live.
Eranova is not software you wire up alone. A dedicated delivery team integrates the platform into your environment and stack, with deep integration and minimal engineering lift on your side. You get enterprise depth and fast time to value.
Enterprise-grade by default.
Every action an agent takes is supervised, auditable, and built to escalate. You stay in control of every action.
See trust & controls- Human-in-the-loop controls
- Low-confidence handoff to a person
- Full audit trails on every action
- Model redundancy
- Operator visibility, no black box
- Exception monitoring across active shipments
78%
reduction in quote turnaround time
92%
of offline shipment data captured automatically
4x
faster load closeout to cash processing
< 10 wks
average Eranova deployment timeline
