The complete memory of every shipment.
Everything Eranova captures becomes structured, connected data in one shipment knowledge graph: a single operational memory of every load that no TMS or inbox can give you. It is the accuracy engine for the agents and an asset that compounds with every shipment.
20M+ shipment events handled annually
Across a network of 50+ logistics service providers
Your shipment history is real. It just isn't anywhere you can use it.
The full story of a load lives scattered across emails, documents, calls, portals, and TMS notes. Even the pieces that reach the TMS are fragments, not a connected record. When a dispute, an audit, or a customer question comes up, the answer is buried in someone's inbox.
One unified record of every load.
Every signal is structured and linked to the right load, so the full history of every shipment is connected and queryable in one place, alongside your TMS rather than replacing it. It is the accuracy engine behind the agents, and it compounds with every load you run.
- Communications
- Documents
- Events and milestones
- Parties and carriers
- Charges and accessorials
- Exceptions
What a complete memory makes possible.
A connected record of every load is not a nice-to-have. It is what turns disputes, audits, and customer questions from fire drills into lookups.
Dispute and claims defense
The full, timestamped record of every load, ready the moment a dispute or claim hits.
Margin-leakage detection
Surface the accessorials, charges, and errors quietly eroding margin.
Carrier invoice and AP audit
Check every carrier invoice against what actually happened on the load.
Customer-facing visibility
Answer any customer question from one source of truth.
Exception prediction
Spot the loads heading for trouble before they get there.
Carrier performance insight
Rank and compare carriers on the real record of how they performed, load after load.
Specialized agents are only as good as the data beneath them.
Most AI initiatives in logistics stall because they run on fragmented, unstructured data. Eranova's agents work because they reason over one shared shipment knowledge graph: the full, connected context of every load. The graph is the foundation. The specialized agents sit on top of it and act across the order-to-cash lifecycle.
Specialized agents over a shared shipment knowledge graph.
78%
reduction in quote turnaround time
92%
of offline shipment data captured automatically
4x
faster load closeout to cash processing
< 10 wks
average Eranova deployment timeline
