For operations

Cover more loads per rep, without the inbox grind.

Eranova's AI agents take inbox and document triage off your operations team, unify every shipment's data into one source of truth, and kick off the manual work automatically, so each rep covers more loads and spends more time with customers.

20M+ shipment events handled annually

Across a network of 50+ logistics service providers

Capacity and manual work

Your reps are doing the work the system should.

The day disappears into the inbox: reading email, sorting documents, matching updates to loads, and keying it all into the TMS. The data that should drive the next step sits scattered across inboxes and attachments. So capacity is capped by headcount, reps are stuck on busywork instead of customers, and growth means hiring.

See inbox triage
An operations team buried in inbox and document triage instead of moving loads
Capacity

What operations gets.

  • Operators off inbox and document triage

    Eranova monitors the shared inboxes, classifies every message and document, and routes or acts, so your team is not sorting by hand.

  • One source of truth, actionable downstream

    Operational shipment data is captured and unified, ready for every downstream step.

  • Manual work kicked off automatically

    The repetitive steps that used to wait on a person fire on their own.

  • More loads per rep

    The work that capped your team is automated, so you grow without hiring at the same rate.

  • Reps spend time with customers, not paperwork

    Less manual work means more time on service and relationships.

  • Win more business

    Faster quote response and quote-cycle visibility help the team win more freight.

See the shipment knowledge graph
Operations in action

Take the manual work off your team.

From the first quote to the closed load, the agents that run the day take the manual work off your reps, keep every load current, and get ahead of problems before they cost you.

Respond to quotes faster

Inbound quote requests are captured and turned into a priced quote in minutes, so your team responds before the competition and wins more loads without more hours.

  • Quote request intake
  • Rate & quote generation
  • Faster response

Built for capacity.

78%

reduction in quote turnaround time

92%

of offline shipment data captured automatically

4x

faster load closeout to cash processing

< 10 wks

average Eranova deployment timeline

FAQ

AI for logistics operations, answered.

How does AI reduce manual work for logistics operations teams?

It takes inbox and document triage off the team, classifies and routes every message, and kicks off the repetitive steps automatically.

How does it help reps cover more loads?

By automating the busywork that capped capacity, so each rep handles more without the manual grind.

Does it unify our shipment data?

Yes. Operational data from communications and documents is captured into one source of truth, actionable downstream.

Does it replace my TMS?

No. Eranova is the system of action on top of your system of record, not a replacement.

Become the Industry Standard.

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