Capture everything your TMS can't see.
Eranova connects to your inboxes and channels and triages every signal a shipment generates: carrier and customer communications, emails, documents, and call transcripts. It matches each to the right load and feeds one shipment knowledge graph.
20M+ shipment events handled annually
Across a network of 50+ logistics service providers
The data that runs your shipments lives where your TMS can't reach.
Quote requests, status updates, PODs, exceptions, and carrier replies arrive as emails, attachments, portal messages, and phone calls. Reps sort, match, and re-key it by hand, and most of it never lands in the TMS as structured data. It dies in threads.
From raw signal to matched shipment data, automatically.
Capture is the first of the four moves. Every signal is connected, classified, matched, and recorded, then it triggers the right agent and syncs your TMS instantly.
- 01
Connect
Eranova connects directly to your shared inboxes and communication channels, no forwarding rules or manual uploads.
- 02
Triage and classify
Every inbound signal is classified by type: quote request, status update, POD, BOL, rate con, invoice, exception, and more.
- 03
Match to the shipment
Each signal is matched to the right load, even when references are partial or the thread is messy.
- 04
Trigger and record
The matched signal triggers the right agent to act and sync your TMS, and is recorded in the shipment knowledge graph so nothing is lost.
Built to read everything, not just the inbox.
Inbox Triage is the entry point, but Capture ingests the full range of signals a shipment generates across every channel your team works in.
- Carrier and customer emails
- Documents: PODs, BOLs, rate cons, invoices, attachments
- Call transcripts
- Portal messages and updates
- Quote requests from any channel
- Status updates and exception notices
Connect to the channels your shipment data actually lives in.
Capture plugs directly into the communication tools your team and your partners already use, so the data that never reaches your TMS is caught at the source.
Accurate by design, supervised by people.
Classification and shipment-matching are built for the messy reality of freight communication. Low-confidence matches are handed to a person rather than guessed, and every capture is auditable.
- Built for the messy reality of freight communication
- Low-confidence matches handed to a person, not guessed
- Every capture logged and auditable
- Matching works with partial or inconsistent references
Capture is where the platform begins.
Every captured, matched signal feeds the one shipment knowledge graph and triggers the right specialized agent. Capture, Unify, Act, Monitor: this is the first move.
78%
reduction in quote turnaround time
92%
of offline shipment data captured automatically
4x
faster load closeout to cash processing
< 10 wks
average Eranova deployment timeline
