Eranova
Major freight brokerage

Shipper quotes priced and routed in seconds

A major freight brokerage turned inbound shipper quote requests into reviewed, sendable quotes in seconds by letting an Eranova agent capture the request, price it against real shipment history and live rates, and apply margin to business rules.

Before Eranova

When a shipper quote lands in the inbox, the rep has to read the load details, dig through past shipments for what comparable lanes ran at, check which carriers cover the lane, pull current rates, and then back into a price that protects margin. Doing that by hand across a high volume of requests is slow, and a quote that sits too long is a quote a faster broker wins. Inconsistent margin discipline under that time pressure quietly leaks profit on every load.

What the agents do

  1. 01

    The agent connects through MCP to the TMS's past shipments, the carrier database, and rate engines.

  2. 02

    As soon as a shipper quote enters the inbox, the agent captures and extracts the load data through Inbox Triage.

  3. 03

    It pulls historic TMS shipment data, queries the vendor database for applicable carriers, and gathers rates from rate engines, spot rates, or set tariffs.

  4. 04

    Margin is applied flexibly according to business rules and a customer-specific knowledge base.

  5. 05

    The full quote is generated within 20 seconds of the request hitting the inbox, ready for the rep to review and send.

Results

80%+

of loads in scope quoted end to end across onboarded teams

Under 20 seconds

from quote request hitting the inbox to a sendable quote

2%+

margin improvement per load

More success stories

Results teams are seeing with Eranova.

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