Trade documents routed to the right bill of lading

[Before Eranova]

Shipper, forwarder, and carrier emails land in shared inboxes faster than anyone can read them, each carrying bills of lading, commercial invoices, packing lists, and arrival notices that have to be tied back to the correct master or house bill before a filing can move. The team spends the day opening attachments, working out which shipment a document belongs to, and hand-keying it into the filing software. When a document sits unsorted in the inbox, the filing waits.

[What the agents do]

1. 01

   Connect Eranova directly to the shared inboxes so every shipper, forwarder, and carrier message is captured as it arrives.

2. 02

   Match each email and its documents to the correct master or house bill of lading using Inbox Triage.

3. 03

   Group the bills of lading, commercial invoices, packing lists, and arrival notices by shipment so a complete document set sits together.

4. 04

   Organize and file the grouped documents directly within the customs filing software, ready for the filer.

[Results]