Global services provider

RFP responses returned 62% faster

A global services provider deployed Eranova agents to read every inbound RFP, draft a cited answer to each question, and return the full set to the channel it came from, cutting response time by 62%.

Before Eranova

RFPs arrive across deal desks, email, and chat, each one a thick stack of attachments hiding dozens of questions scattered through the document. Response teams comb the proposal libraries by hand to source each answer, re-keying content that may already be stale, and the manual question-by-question grind stretches turnaround long enough to put deadlines and win rates at risk.

What the agents do

  1. 01

    Ingest inbound RFP requests from deal, email, and chat channels.

  2. 02

    Read every attached input and detect each question across the request.

  3. 03

    Retrieve relevant content from the proposal knowledge libraries and generate a cited answer for each question.

  4. 04

    Return the full question set with answers and citations to the channel the request came from.

  5. 05

    Audit the knowledge libraries on a weekly cadence and flag documents past their expiration thresholds.

Results

62%+

reduction in RFP response time

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