Global freight forwarder
Shipment Tracking & Lifecycle
Detention Detection
Flags detention as it happens.
What it does
Detention starts accruing on a load while the proof of it sits in driver arrival and departure times buried in carrier emails, portal status pings, and check-in or check-out notes that reach a rep hours after the truck has already been sitting. Detention Detection reads that event timing as it lands, measures dwell at the stop, and confirms detention the moment it crosses the detention threshold. It writes the detention event back to the TMS with the supporting timestamps and tags the load for billing or dispute, so the charge is documented while the trail is still fresh.
When it runs
It tracks arrival and departure events on every active load and fires the instant accumulated dwell time at a stop crosses the detention threshold.
Impact
Detention that no one timestamps is detention no one bills, and on a busy desk those hours quietly write themselves off as a cost of doing business. Flagging it the moment it happens, with the event times attached, turns sitting trucks into a documented accessorial your team can invoice or defend instead of absorbing it. You recover detention you were already owed and hold a clean timestamped record when a carrier or customer pushes back on the charge.
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