Remittance Reconciliation for a National 3PL
Daily bank transactions and AR remittances are reconciled, matched to invoices, and posted into the accounting system with audit-ready trails.
Workflow snapshot
Each morning the agent pulls daily credit transactions from the bank to maintain a current log of received payments.
When the AR inbox receives a remittance email, the agent classifies it, extracts structured remittance data (customer, total amount, line items, dates, reference numbers), and validates the payment against bank transactions.
Relevant invoices are pulled from the accounting system, matched to the remittance, and posted back with applied invoice allocations.
Volume: 1,000 remittances monthly across 100+ document types.
Key outcomes
Reduces manual overhead while keeping finance in control of exceptions and approvals.
- Remittances normalized across payer formats with enrichment for missing fields.
- Automated matching to deposits and open invoices with confidence scoring.
- Mismatches routed to finance with evidence for rapid resolution.
- Nightly reconciliations keep cash applied and aging clean without manual backlog.
Controls applied
Scoped system access and traceability keep reconciliations compliant and reviewable.
- Confidence thresholds and variance checks before auto-apply.
- Escalations with source captures for mismatches or missing line items.
- Audit-ready logs across ingestion, matching, and postings.
Data and integrations
Connectivity stays least-privilege with clear scopes for read vs. write operations.
- Ingests bank remittances, lockbox files, and payer portals via secure connectors.
- Enriches with ERP customer master, open AR, and deposit feeds.
- Writes status, notes, and applied amounts back to AR with trace IDs.
Exception handling and governance
Finance retains oversight without manually keying every remittance.
- Confidence below threshold triggers review queues with side-by-side evidence.
- Policy-based routing assigns exceptions by customer, region, or variance type.
- Every decision is replayable with source files, extracted fields, and match rationale.
Rollout checklist
Start with controlled scope, then widen once variance detection and routing feel right.
- Map top payer formats and bank feeds; capture edge cases and required fields.
- Define variance thresholds, approval owners, and escalation SLAs.
- Pilot on a single business unit before expanding to all payers.
Ready to explore
Map this to your workflows
Walk through your back-office operations, systems, volumes, and guardrail requirements. We'll map the workflow, controls, and rollout plan.